Tenants, landlords and flatmates have different rights and responsibilities when renting a home or boarding house room.
Find out everything you need to know — from rights and responsibilities to bonds and bills.
Expand allFind out about the rights and responsibilities of tenants, landlords or flatmates and what can and can’t be included in tenancy agreements.
Find out about rental prices in your area, rent, bond and other expenses that landlords and tenants need to pay, such as water charges. There are some fees landlords cannot charge for such as letting fees and key money.
The healthy homes standards are specific and minimum legal standards for heating, insulation, ventilation, moisture and drainage, and draught stopping in rental properties.
They became law on 1 July 2019 and must be fully implemented by 1 July 2024.
Both tenants and landlords have responsibilities for keeping the property in a reasonable state of repair.
Find out about issues including:
Both landlords and tenants have responsibilities when ending or changing tenancy. Find out about giving notice and changes in landlords or tenants, including subletting.
When a tenant or landlord breaches the Residential Tenancies Act 1986, it’s important to understand how it can be resolved. The Tenancy Tribunal can help you if you have an issue with a tenant or landlord that you can’t solve yourself. Find out about the dispute process and types of mediation and resolution.
Tenancy Service does not deal with issues between flatmates.
Search through a wide range of resources — online tools, templates, forms, agreements, fact sheets and videos.
Find out about your rights and obligations if you are renting and going to have a baby.
For support or advice outside what Tenancy Services provides, contact these organisations.
Find out your rights or make a complaint.
Free legal help for eligible people.
Settle disputes outside of court, for example between flatmates.
If you need more information or have a question, contact: